Privacy Policy

Effective Date: October 26, 2023

Welcome to codiq.xyz ("we," "our," or "us"). We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://codiq.xyz and use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information Collection

We collect several types of information from and about users of our services, including information:

1.1 Information You Provide Directly

• Account and Profile Data: When you register for an account, we may collect your name, email address, username, password, and any other information you choose to provide.
• Content and Submissions: Code, text, comments, queries, and any other content you submit, store, or process using our services.
• Communication Data: When you contact us for support or inquiries, we collect your email address, message content, and any associated correspondence.
• Payment Information: If you purchase a subscription, our third-party payment processors collect payment card details and billing information. We do not store full payment card numbers on our servers.

1.2 Information Collected Automatically

• Usage Data: Information about your interactions with our services, such as pages visited, features used, time spent, and other diagnostic data.
• Device and Log Information: Your IP address, browser type and version, operating system, device identifiers, and other technical data sent by your browser.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. For more details, please see the "Cookies" section below.

1.3 Information from Third Parties

We may receive information about you from third-party services, such as authentication services (like GitHub or Google OAuth) if you choose to link your account, or from analytics providers.

2. Use of Information

We use the information we collect for various business purposes, including:

• To Provide and Maintain Our Service: To operate, maintain, and provide the features and functionality of our services, including processing your code and queries.
• To Improve and Personalize: To understand how our services are used, diagnose technical issues, and develop new features, tools, and improvements. We may use data to personalize your experience.
• To Communicate With You: To send you administrative messages, service updates, security alerts, and support responses. With your consent, we may also send you promotional communications.
• For Security and Protection: To monitor and protect the security of our services, detect and prevent fraud, abuse, or other harmful activities, and verify your identity.
• For Legal and Compliance Purposes: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to enforce our Terms of Service.
• For Business Operations: To conduct research and analysis, manage our business operations, and for other legitimate business interests.

We do not sell your personal information to third parties.

3. Data Protection and Security

The security of your data is important to us. We implement appropriate technical and organizational measures designed to protect the information we collect. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

• Encryption: We use encryption (such as SSL/TLS) to protect data in transit.
• Access Controls: Access to your personal data is restricted to authorized personnel who need it to perform their job functions.
• Data Minimization: We only collect and retain data that is necessary for the purposes outlined in this policy.
• Incident Response: We have procedures in place to handle any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

You are responsible for keeping your account credentials confidential. Please notify us immediately at [email protected] if you suspect any unauthorized access to your account.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information.

• What Are Cookies: Cookies are small data files placed on your device. They help us improve our service, remember your preferences, and understand user behavior.
• Types We Use:
  • Essential Cookies: Necessary for the website to function and cannot be switched off.
  • Performance/Analytics Cookies: Allow us to count visits and traffic sources to measure and improve performance.
  • Functionality Cookies: Enable enhanced functionality and personalization.
• Your Choices: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline or delete cookies. However, if you do so, some parts of our service may not function properly. You may also opt-out of certain third-party analytics cookies.

5. User Rights and Choices

Depending on your location and applicable data protection laws (such as GDPR or CCPA), you may have certain rights regarding your personal information, which may include:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: Request that we limit the processing of your data.
• Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
• Right to Object: Object to our processing of your personal data based on legitimate interests.
• Withdraw Consent: Where we rely on consent, you may withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.